rjb77 is committed to safeguarding the personal data of every member. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you hold over your own data.
This Privacy Policy ("Policy") applies to all personal data processed by rjb77 ("rjb77", "We", "Us", "Our") in connection with the rjb77 platform accessible at rjb77.app, including the website, any associated mobile-optimised interfaces, customer support channels, and communications sent by rjb77 to registered Members.
By registering an account, accessing rjb77, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. This Policy is incorporated by reference into the rjb77 Terms & Conditions, which govern the overall Member relationship.
If you do not agree with the terms of this Policy, you must not use rjb77 and should close your account by contacting our support team.
rjb77 acts as the data controller in respect of personal data collected through rjb77.app and its associated services. rjb77 operates under an international gaming authority licensing framework. For all data protection enquiries, Members may contact our designated Data Protection contact via live chat or email at [email protected] (plain text — not a clickable link).
rjb77 collects personal data necessary to provide a secure, compliant, and functional online gaming service. The categories of personal data we collect include, but are not limited to, the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address | Account communications, support, verification |
| Financial Data | Bank account details, e-wallet identifiers (e.g. Touch n Go, Boost), transaction history | Deposits, withdrawals, AML compliance |
| Identity Verification Documents | Copies of MyKad, passport, or equivalent government-issued ID | KYC verification, age and identity confirmation |
| Technical Data | IP address, device type, browser, operating system, session duration | Security, fraud prevention, platform analytics |
| Usage Data | Games played, bets placed, login timestamps, navigation patterns | Service delivery, responsible gaming monitoring, personalisation |
| Communication Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution |
| Preference Data | Game preferences, bonus opt-ins, responsible gaming settings | Platform personalisation, regulatory compliance |
rjb77 collects personal data through the following channels and mechanisms:
rjb77 processes personal data only where a valid legal basis exists. The primary purposes for which rjb77 processes Member data, and the corresponding legal bases, are as follows:
rjb77 does not engage in automated decision-making or profiling that produces legally significant effects without human oversight, except where required by applicable AML or fraud prevention regulations.
rjb77 uses the following categories of cookies on its platform:
You may manage non-essential cookie preferences through the rjb77 cookie consent interface presented on your first visit. You can also adjust cookie settings through your browser's built-in controls. Note that disabling certain categories of cookies may affect the functionality of the rjb77 platform.
rjb77 does not sell, rent, or trade Member personal data to third parties for commercial purposes. We disclose personal data to third parties only in the following limited circumstances:
All third-party data processors engaged by rjb77 are bound by contractual data processing agreements that impose obligations consistent with applicable data protection standards.
As rjb77 operates under an international gaming authority licensing framework, some personal data may be stored on or processed by servers and service providers located outside Malaysia. Where such international transfers occur, rjb77 ensures that appropriate safeguards are in place, including contractual clauses based on internationally recognised data transfer standards, to ensure that your personal data receives a level of protection equivalent to that required under applicable data protection principles.
rjb77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. In general:
Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.
rjb77 implements a comprehensive set of technical and organisational security measures to protect Member personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key measures include:
While rjb77 takes all reasonable precautions, no online system is entirely immune to security risks. Members are encouraged to use strong, unique passwords and to enable two-factor authentication on their rjb77 account as an additional layer of personal account security.
Subject to applicable law and the specific circumstances of your request, you hold the following rights in respect of your personal data processed by rjb77:
To exercise any of the above rights, please contact the rjb77 support team via live chat or at [email protected]. rjb77 will respond to verified requests within a reasonable timeframe consistent with applicable data protection requirements. rjb77 may request proof of identity before actioning a data subject request.
rjb77 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21 years. The rjb77 registration process includes age verification steps designed to detect and prevent underage access. If rjb77 becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately closed, all personal data deleted, and any funds returned in accordance with applicable procedures. If you believe a minor has registered on rjb77, please notify us immediately via our support team.
The rjb77 platform may reference game providers and payment processors whose services are integrated within the rjb77 environment. These third-party services operate under their own privacy policies and data practices. rjb77 is not responsible for the privacy practices of third-party service providers operating within the rjb77 ecosystem. We recommend reviewing the privacy policies of any third-party services you interact with through the rjb77 platform.
rjb77 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at rjb77.app/privacy-policy, identified by the effective date at the top of this document. Where changes are material, rjb77 will endeavour to notify registered Members via email or platform notification. Your continued use of rjb77 following the posting of an updated Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should close your account and cease use of the platform.
For any privacy-related questions, data subject requests, or complaints regarding the handling of your personal data by rjb77, please contact us via:
rjb77 takes all privacy complaints seriously and will investigate and respond to verified complaints within a reasonable timeframe. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
These are the practical commitments that underpin every data protection decision rjb77 makes on behalf of its 850,000+ Malaysian members.
Every page on rjb77 — including login, deposit, and withdrawal screens — is protected by 256-bit SSL/TLS encryption. Your credentials and financial data are never transmitted in plain text.
rjb77 does not monetise your personal information. Your data is used exclusively to operate your account, process transactions, comply with regulations, and keep the platform secure.
Identity verification at rjb77 is conducted strictly to satisfy licensing and AML obligations. KYC documents are processed by regulated verification providers and never stored beyond legal retention requirements.
rjb77 enforces strict internal role-based access controls. No employee can access Member data without a documented operational need. Access logs are maintained and reviewed regularly for anomalies.
rjb77 engages independent third-party specialists to conduct penetration tests and security reviews at regular intervals. Identified vulnerabilities are remediated as a priority, with critical findings addressed within 24 hours.
rjb77 processes data subject access, rectification, and deletion requests promptly. Contact our support team any time via live chat or email — no complicated forms, no unnecessary delays.
rjb77 handles your personal data with the same care we bring to every aspect of the platform — securely, transparently, and always in your interest. Ready to play? Log in and explore everything rjb77 has to offer.
21+ only. Please gamble responsibly. rjb77 operates under international gaming authority licensing.